Privacy Policy | KD Auto Glass

Effective date and last updated: August 20, 2026

Information we collect

When you contact KD Auto Glass by phone, text, form, or email, we collect information you provide, such as your name, phone number, email, city, vehicle year, make, model, VIN, insurance information, message, and photos of the damage. We may also receive limited technical information, such as pages visited, device type, browser, and IP address, only when you allow optional analytics. Required fields are identified in the form.

How we use information

Respond to quote, inspection, and service requests.
Identify the correct glass and ADAS requirements for your vehicle.
Coordinate mobile service and communicate about your appointment.
Help you understand insurance-claim next steps.
Follow up on completed work and request feedback.
Protect the site against abuse, fraud, and technical problems.

Service providers and disclosures

We do not sell your personal information. We may provide limited data to vendors that help us operate the site, deliver email or forms, schedule service, or provide optional analytics. We may also share information with an insurer or another party at your direction or when required by law. Links to Google, Kaizen Glass Solutions, Snap Finance, or other sites are governed by those third parties’ policies.

Cookies, storage, and analytics

We use essential local storage to remember language and privacy preferences. Optional PostHog analytics loads only after you allow it. It is configured without autocapture, session recording, or anonymous person profiles.

You may change your choice at any time through “Privacy preferences” in the footer. We also respect supported Do Not Track signals.

Retention and security

We keep information only as long as reasonably needed to respond, provide service, maintain business records, and meet legal obligations. We use reasonable safeguards, but no transmission or storage system is completely secure.

California rights and choices

California residents may request access to or knowledge of, correction of, or deletion of personal information, subject to verification and legal exceptions. We will not discriminate against you for exercising a privacy right. We do not sell personal information or share it for cross-context behavioral advertising, and we do not use or disclose sensitive personal information for purposes that require a right to limit.

You may submit a request by phone or email using the contact information below. We may ask for information reasonably necessary to verify your identity and request. An authorized agent may submit a request when proof of authorization is provided. You may also opt out of text messages by replying STOP and decline optional analytics without losing access to the site.

Changes to this policy

If we make material changes, we will revise the effective date and post the updated policy on this page.

Contact

For privacy questions or requests, contact KD Auto Glass at (951) 660-6602 or info@kdautoglass.com. 2322 S Vineyard Ave Ste E, Ontario, CA 91761.